Cisco Finesse integration for Jira
Vendor: Softlist Sp. z o.o. |
Key: pl.softlist.calls.finesse.callcenter-integration
jira
server
datacenter
• Review the caller user profile in Jira when answer an inbound call • Look up the caller's existing tickets or create a new ticket in One Click • Fill out fields automatically with User details • Set User manually if Caller ID not defined
View on MarketplaceVersions (8) - Last 1 Year, Server/Data Center Only
| Version | Build | Release Date | Compatibility | Hosting | Status | Actions | Description |
|---|---|---|---|---|---|---|---|
| 1.0.14 | 100000760 |
2025-06-04 | Jira Data Center 10.0.0 - 10.6.1 | datacenter | Pending | ||
|
Release Notes:
Compatibility update. |
|||||||
| 1.0.12 | 100000740 |
2025-03-31 | Jira Data Center 10.0.0 - 10.4.1 | datacenter | Pending | ||
|
Release Notes:
Compatibility update |
|||||||
| 1.0.12 | 100000730 |
2025-03-31 | Jira Server 10.0.0 - 10.4.1 | server | Pending | ||
|
Release Notes:
Compatibility upgrade |
|||||||
| 1.0.11 | 100000720 |
2024-01-23 | Jira Data Center 7.0.2 - 9.17.2 | datacenter | Pending | — | |
| 1.0.11 | 100000710 |
2024-01-23 | Jira Server 7.0.2 - 9.7.2 | server | Pending | — | |
| 1.0.10 | 100000700 |
2023-05-12 | Jira Data Center 7.0.2 - 9.7.2 | datacenter | Pending | — | |
| 1.0.10 | 100000690 |
2023-05-12 | Jira Server 7.0.2 - 9.7.2 | server | Pending | — | |
| 1.0.9 | 100000680 |
2023-04-12 | Jira Data Center 7.0.2 - 9.7.2 | datacenter | Pending | — | |