Asana Integration for Jira 2-Way Work Sync and Migration

PLATFORM

• Added additional filters for routing within Many Projects integrations.
• Disabled the recreate option for items synced by Many Projects to prevent unintended behavior.
• Forge data residency selection bug fixes

APPS

• Jira/Salesforce – Added support for rate limits and implemented retry logic to handle API request failures and prevent duplicate item creation.
• GitHub – Added support for migration functionality.

PLATFORM

• Introduced Dynamic Fields: A major enhancement allowing users to handle unsupported or custom fields via scripting. Dynamic Fields can be defined and mapped in integrations, with values calculated at runtime using scripts. This enables advanced field mapping, supports complex business logic, and reduces the need for custom development. Supported types include String, IdLabel, Number, and Date.
• Improved multi-fields mapping: Prevented duplicate field mappings before applying configuration.
• Shared mappings validation: Users can now only select shared mappings that match the integration direction.
• Fixed dropdown usability: Reopening dropdowns no longer clears filter input.

APPS

• Jira - Work item properties now update correctly when items move between projects.
• GitHub - Fixed quickbuild for Projects-type integrations.

PLATFORM

• Many to Many projects mode available - save time & build one integration that integrates multiple projects together! New mode includes
  • support for changing work item types
  • support for project switching logic (items continue to sync!)
• Added PATCH method for HTTP requests in the scripting engine, enabling partial updates and custom headers for POST, PUT, and PATCH requests.
• Security: Enhanced verification of remote requests from Forge applications.

APPS

• Freshdesk - improved HTML comment formatting during synchronization from Jira.
• Jira - improved fetching of all instance fields during issue creation and update steps.
• Salesforce - fixed quick build compatibility for Salesforce → Azure integrations.

PLATFORM

• Improved status mapping for multiple projects by including project names, ensuring correct status association.
• Introduced a custom property to set a minimum creation date for attachments to be migrated, helping avoid duplicate imports.
• Added support for api.sync() in the scripting engine, enabling advanced workflow automation for syncing cloned issues.
• Improved null value handling in connectors to prevent unnecessary updates when fields are empty.
• Dynamic credentials: improved connection handling and caching for scripts.

APPS

• Fixed an issue where attachments were not syncing from Jira to Asana unless added with a comment.
• Resolved an error that occurred when fetching a large number of boards from Monday.com.

PLATFORM

• Improved Merge Fields feature with bug fixes for more reliable field concatenation.
• On-premise version is now compatible with Oracle 19+ databases.
• Syncs that failed during CREATE can now be resynced directly from the UI.

APPS

• GitHub: Usernames are now fetched instead of user IDs, improving integration reliability.
• ServiceNow: Added support for the business_service field and made the problem_id field available for incidents.
• Airtable: Item URL is now available as a field for mapping and reference on the counterpart side.

PLATFORM

• Reduced time of quick build processing, addressing 504 Gateway Timeout errors and ensuring both "Match fields" and "Quick build" features execute reliably within the required timeout window.
• Improved Freshservice integration by implementing paginated fetching of requesters, allowing efficient handling of large requester lists (e.g., 5000+ users) and preventing API timeouts during mapping.

APPS

• GitLab – Enhanced assignee synchronization by supporting multiple assignees per work item. All assigned users are now fetched and synced to a custom text field in Jira, ensuring complete assignment information for GitLab Premium users.
• Jira – Improved meta fields discovery for Many to Many project integrations, restoring correct behavior for transition screen meta Jira fields that were affected by changes in version 1.88.
• Jira – Fixed issues with cascading fields, ensuring correct creation and updating of cascading field values by addressing string splitting and field lookup logic.

PLATFORM

• Upgraded libraries to fix high Snyk vulnerabilities and improve security.
• Enhanced pagination for HubSpot Ticket Owners for more reliable data fetches.
• Fixed Dependencies feature broken since v1.84, restoring Azure → Jira migration support.
• Hidden “Edit” and “Exclude” options in Comments tab unless enabled.

APPS

• GitHub – Improved handling for repos with Issues disabled.
• Trello – Fixed issue preventing new connections.
• Salesforce – Added support for Multiple-Select Picklist fields.
• Jira – Fixed issue with field options reappearing after clearing mappings.

1
New version 1.90 released!​

PLATFORM

• Fixed issues accessing logs for specific runs — improved reliability when viewing execution details.
• Improved bulk import and unsync performance — faster and more stable processing for large datasets.

APPS

• Airtable – Fixed syncing of comments and improved status field reliability.
• Zendesk – Improved comment sync to reduce duplication and enhance consistency.
• ServiceNow – Added support for business service and glide_date_time fields.
• Shotgrid – Fixed status mapping and improved sync behavior.
• Jira – Better handling of Number fields, including support for null values.

PLATFORM:

• Introduced Jira OAuth support for Getint On-Premise, giving customers in self-hosted environments a modern, secure authentication method that eliminates reliance on outdated approaches.
• Resolved several UI vulnerabilities and strengthened overall platform security, providing safer usage for all integrations and protecting customers’ sensitive data.
• Enhanced the auto-builder for statuses mapping, making it easier and faster to configure sync rules, reducing manual setup, and improving accuracy across integrations.

APPS:

• Shotgrid – Fixed status mapping and synchronization issues.
• Jira – Adjustments to syncing of public comments and attachments.
• Jira – Fixed issues with projects using the same key across two instances.
• Jira – Improved support for Number fields with “none” values.
• ServiceNow – Added support for glide_date_time fields.

PLATFORM:

• JS API for caching data during a run — improves performance for scripts by avoiding repeated API calls within a single run execution.
• Code editor enhancements — includes syntax highlighting, line numbers, improved auto-complete, and a full-screen mode for easier scripting.
• Backend improvements — streamlined data handling to reduce latency across large integrations.

APPS:

• Jira – Checks create/edit meta fields before syncing.
• Jira – Improved user caching for comment handling.
• Jira – Added option to define board for Sprint sync.
• Airtable – Fixed field name and ID mismatches.
• Azure – Fixed attachment filename encoding issues.
• Asana – Resolved incorrect encoding of attachment filenames.
• HubSpot – Prevented duplicate attachments in syncs.
• GitHub – Added support for GitHub Projects 🎉

PLATFORM:

• Platform: Added sorting option for integrations based on creation time.
• Various performance & security improvements

APPS:

• Salesforce: Improved ticket fetching for synchronization.

PLATFORM

• Improved direction logic for comment synchronization
• Added support for deletion of dependency links
• Fixed attachment synchronization and deletion in one-way sync scenarios
• Increased database pool size to enhance load performance

APPS

• ServiceNow – Added support for setting parent fields
• Jira Data Center – Fixed integration import with existing connections
• Azure DevOps Server – Fixed issue with fetching work item links
• Salesforce – Currency fields are now supported
• Git – Added support for pull request statuses, improved connection setup and overall integration usability

Bugfix for integrations missing after upgrade to 1.83

PLATFORM

• Security updates for third-party libraries
• Support for one-to-many link mappings

APPS

• Hubspot – Fixed issue with duplicated attachments
• Freshservice – Improved ticket fetching with better pagination
• Salesforce – Performance enhancements and added ability to define custom search queries

PLATFORM

• One-to-many link mapping support

APPS

• Jira – Improved support for proxied connections
• Jira – Asset fetching now supports pagination
• Azure DevOps – Fixed HTML field link formatting
• Salesforce – Performance optimizations
• Salesforce – Custom SOQL query support for search
• Salesforce – Support for reference/lookup fields
• Salesforce – Option to filter comments by privacy
• Hubspot – Custom object sync support
• ClickUp – Sync now supports custom statuses
• Zendesk – Synced comments now include author names in footers

Critical bugfix for version 1.81

PLATFORM

• Improved auto-mapping logic for more accurate field matching
• Enhanced display of merged fields for better clarity
• New update strategies for handling simultaneous changes
• Fixed issue with integration filters showing incorrect app lists

APPS

• ServiceNow: Fixed attachment syncing when using OAuth
• Jira: Issue ID is now a mappable field
• Jira: Migration now based on creation time, not update time
• HubSpot: Added retry-after for API rate limits
• HubSpot: Attachment support now available
• Salesforce: Fixed OAuth issues in some edge cases
• Asana: Incoming syncs convert HTML to plain text
• Jira Cloud: Switched to new search API endpoint
• Jira Cloud: New side panel with sync insights — view status, timestamp, linked ID, URL. More to come!

PLATFORM

• Enhanced paginated dropdowns for smoother user experience
• Multi-threading mode now available for on-premise deployments
• Major improvements to the scripting engine — Significant scripting engine upgrades: new AFTER SYNC hook, state.leftItem and state.rightItem available in ON BEFORE REQUEST, improved api.log() support for JSON, global script moved to a separate .js file, and Monaco editor now supports auto-completion. More to come!

APPS

• Jira DC: Fixed issues with dedicated license handling
• Git: Corrected branch URL resolution for Azure repositories
• Monday: Resolved null pointer exceptions when extracting field values
• Azure/Asana: Improved description formatting — removed raw HTML tags
• Hubspot: Increased limits for fetching companies and contacts
• Salesforce: Added configurable header to manage reassignment logic
• Jira: Improved sprint field extraction for Jira issues

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Security enhancements for improved protection
• Merge fields feature improved based on customer feedback
• More options in context menu on integration details page

APPS:

• Azure: Fix for syncing user fields in Azure DevOps Server
• GIT: GitHub and GitLab no longer need separate GIT connector licenses
• GIT: Fixed gateway timeout when fetching GitHub commits
• Salesforce: Improved OAuth authentication + added support for date, datetime, and checkbox fields
• ClickUp: Fixed custom fields on ticket creation
• HubSpot: Pipeline names now fetched correctly

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM

• Optimized sync log writing to prevent Getint from hanging.
• Added date field operators: IS_AFTER, IS_BEFORE.
• Fixed import/export issues.
• Script engine supports Java 1.8+.
• Fixed attachment sync issue with accented filenames.
• Getint On-Premise requires Java 1.8+.
• Large Jira/ServiceNow user lists now have pagination and filtering.

APPS

• Monday.com – Fixed Group field mapping.
• Notion – Added 2,000-character limit for text fields.
• Freshdesk/Freshservice – Supports cascading fields.
• Git – Updated licensing model.
• Notion – Added single-select assignee field.
• Jira – Assignee email now in a dedicated field.
• Git – Sync commits, branches, PRs from public GitHub.
• Monday.com – Added support for subitem comments.

PLATFORM:

• Added search functionality for dropdown options by ID.
• Enabled HARD RESTART for integration threads.
• Enhanced notifications with more detailed information.

APPS:

• ServiceNow – Fixed comment filtering, increased fetch limit, and added support for attachment deletion.
• HubSpot – Increased fetch limit for contacts and companies; improved ticket status retrieval.
• Salesforce – Fixed bug preventing transition fields from being transmitted.
• GitLab – Added support for fetching attachments from descriptions.
• ServiceNow – Added parent ticket reference number field.
• HubSpot – Added support for deal line items.
• GitHub – Fixed bug in assignee synchronization; improved quick build.
• Trello – Improved quick build.
• Asana – Added support for multi-select custom fields.
• Jira – Made "Linked Issues" field readonly, displaying all linked issues as text

PLATFORM:

• Fixed an issue where duplicate settings caused incorrect license errors.
• Added an option to disable multi-mapping fields.
• Enhanced logging for better visibility of license-related issues.
• Resolved a bug where field mapping direction was being reset.
• Provided clearer guidance on setting the migration time range.
• Introduced support for concatenating multiple fields.

APPS:

• Jira DC: Fixed an issue where the full list of available fields was not loading correctly.

PLATFORM

• Performance optimization for integration threads

APPS

• Azure – Updated endpoint version for field fetching
• Freshservice – Custom paragraph fields now supported
• Git – Integrations visible in the list, improved GitHub commit fetching & sync logs
• HubSpot – Improved pipeline stages & support for date/number fields
• Jira – Fixed cascading fields for Cloud/DC, multi-choice field sync, and loading fields unavailable in Create Meta
• Jira/Freshservice – Cached comment authors for better sync performance
• Jira DC – Enhanced Shared Mappings support
• Salesforce – Improved Chatter comments sync
• ServiceNow – Checkbox fields now supported

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Way to pass additional JAVA arguments via JAVA_CMD.
• HTTP request logging for cloud increased to 60 minutes.
• Items status transition improvements.
• Fixed mapping of one field multiple times.
• CONTAIN filters are now case insensitive.

APPS:

• Azure DevOps: Fixes for iteration paths synchronization.
• HubSpot: Improved searching for candidate items for synchronization.
• Monday: Support for number fields.
• Jira: Added support for request types in Jira Service Desk (JSD).
• Salesforce: Added support for Date and Checkbox fields.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Enhanced parsing for post-create scripts.
• Fixed system logs to display correctly on Jira DC/On-Premise instances.
• Resolved bug causing duplication of comments.
• A warning bar will now display for Getint versions older than one year, indicating inactive support.

APPS:

• Jira: Improved synchronization for cascading fields.
• Hubspot: Fixed a null pointer exception issue related to caching results.
• Freshdesk: Correct endpoints are now used for fetching requesters.
• Salesforce: Added support for syncing replies to Chatter comments.
• Jira: Added support for synchronizing the Team field.
• Hubspot: Added support for custom date fields.
• Jira DC: Fixed an issue with Quick Build on Jira DC apps.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM

• Small data storage improvements

APPS

• GitHub: Support for DC apps compatibility
• Asana: Support for large comments sets synchronization
• Freshdesk: Bugfix in fetching agents list for the Agent field
• Jira: For performance reasons, user mentions support will have to be manually enabled in the Comments configuration section
• Azure: Reconstructed list of available work item types to sync
• Jira DC Apps: Fixed bug with using custom SMTP for notifications
• Jira: Better logging for Jira summary sync issues
• Jira DC/Cloud: Support for syncing fields containing Jira Assets
• Hubspot: Support for syncing related contact and company fields

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Enhancements and bug fixes for the shared mappings feature
• Optimization of data storage in the database
• Additional UI improvements

APPS:

• ServiceNow: Bug fix for special characters in connection fields
• Zendesk: Improvements for better detection of Zendesk ticket changes

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Enhanced advanced scripting capabilities for calling external HTTP resources.
• HTTP request logging is now available without time limits for Data Center apps and Getint OnPremise.

APPS:

• Freshservice - Resolved issue with deserializing custom fields.
• Freshdesk/Freshservice - Now displaying names of comment authors instead of IDs.
• Azure DevOps - Improved fetching of iteration paths.
• ServiceNow - Long-awaited OAuth support is here!
• Trello - Fixed bug in syncing Trello comments.
• Azure DevOps - Jira - Long-awaited support for automatic creation of fix versions, sprints, and iteration paths via Shared Mappings!
• GitHub - Now displaying comment authors' names instead of IDs.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Integrations change history is now available for easier troubleshooting!
• Shared mappings feature introduced under beta! A more efficient way to manage field configurations across integrations from one central location.
• Getint OnPremise now supports Java 17+.
• Improvements made to value extraction when using "Label From Other Side."

APPS:

• Salesforce: Added support for Chatter/feed comments synchronization.
• Freshdesk: Fixed attachment synchronization issue caused by using the wrong endpoint.
• Jira DC: Bugfix for fetching all assignable users for a given Jira project.
• Jira DC: Bugfix for missing libraries required for the quick-build feature.
• Notion: Added support for numerical fields.
• Freshdesk: Added support for the Type field.
• Freshdesk: Added support for the Group field.
• Freshdesk: Added support for the Agent field.
• Freshdesk: Possible requesters can now be mapped.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Integrations change history is now available for easier troubleshooting!
• Shared mappings feature introduced under beta! A more efficient way to manage field configurations across integrations from one central location.
• Getint OnPremise now supports Java 17+.
• Improvements made to value extraction when using "Label From Other Side."

APPS:

• Salesforce: Added support for Chatter/feed comments synchronization.
• Freshdesk: Fixed attachment synchronization issue caused by using the wrong endpoint.
• Jira DC: Bugfix for fetching all assignable users for a given Jira project.
• Jira DC: Bugfix for missing libraries required for the quick-build feature.
• Notion: Added support for numerical fields.
• Freshdesk: Added support for the Type field.
• Freshdesk: Added support for the Group field.
• Freshdesk: Added support for the Agent field.
• Freshdesk: Possible requesters can now be mapped.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Fixed a bug related to duplicated integrations
• Enhanced log and historical data cleanup processes
• Added support for enabling TLS when using custom SMTP for email notifications
• Made several UI improvements for a better user experience
• Applied security updates to third-party libraries
• Enhanced connections dropdown to now include URLs
• Improved speed for fetching connections and integrations

APPS:

• Notion: Enhanced handling of Date fields
• Freshservice: Improved support for agent fields during updates
• Freshdesk: Enhanced status synchronization
• Jira DC: Fixed an issue related to storing large integration data in the database
• Jira DC: Improved application startup to avoid AO warnings
• Jira: Added support for Service Desk Satisfaction field
• Azure DevOps: Improved Quickbuild to exclude unmapped fields
• HubSpot: Improved timestamp parsing

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Fixed a bug related to duplicated integrations
• Enhanced log and historical data cleanup processes
• Added support for enabling TLS when using custom SMTP for email notifications
• Made several UI improvements for a better user experience
• Applied security updates to third-party libraries
• Enhanced connections dropdown to now include URLs
• Improved speed for fetching connections and integrations

APPS:

• Notion: Enhanced handling of Date fields
• Freshservice: Improved support for agent fields during updates
• Freshdesk: Enhanced status synchronization
• Jira DC: Fixed an issue related to storing large integration data in the database
• Jira DC: Improved application startup to avoid AO warnings
• Jira: Added support for Service Desk Satisfaction field
• Azure DevOps: Improved Quickbuild to exclude unmapped fields
• HubSpot: Improved timestamp parsing

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Performance improvements to the integrations list page
• Authentication process improvements
• Bugfix for running integration in specific hours
• Bugfix for loading options for specific data types
• Notifications are now fully editable!
• When copying mapped options, default mapping is copied too
• Connecting apps is now a stepped wizard with a back option

APPS:

• Jira DC - bugfix for parent link in hierarchy
• ServiceNow - bugfix for fetching issue types
• Jira DC - support for notification edits
• Notion - fixed comments creation with special characters
• Jira DC - fixed license error in the database
• Jira DC - fixed resync using items from other integrations
• Jira DC - custom properties for better Getint control
• Wrike - support for US Wrike data centers
• HubSpot - improvements in ticket sync triggers
• Notion - custom date fields support improved

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Performance improvements to the integrations list page
• Authentication process improvements
• Bugfix for running integration in specific hours
• Bugfix for loading options for specific data types
• Notifications are now fully editable!
• When copying mapped options, default mapping is copied too
• Connecting apps is now a stepped wizard with a back option

APPS:

• Jira DC - bugfix for parent link in hierarchy
• ServiceNow - bugfix for fetching issue types
• Jira DC - support for notification edits
• Notion - fixed comments creation with special characters
• Jira DC - fixed license error in the database
• Jira DC - fixed resync using items from other integrations
• Jira DC - custom properties for better Getint control
• Wrike - support for US Wrike data centers
• HubSpot - improvements in ticket sync triggers
• Notion - custom date fields support improved

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Bugfix for options not loading for certain fields based on their data type.
• Enhanced user permission verification for specific integrations.
• Improved permission checks during integration import.
• Advanced scripting now supports state.skipSync and PUT request methods.
• Simplified integration export with related connections—migrating integrations to another Getint instance now takes just minutes.

APPS:

• Jira DC - Resolved a NullPointerException occurring at the end of failed flows.
• ServiceNow - Increased the number of fetched tables available in type selection.
• GitHub - Removed obsolete item types from the UI.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Bugfix for options not loading for certain fields based on their data type.
• Enhanced user permission verification for specific integrations.
• Improved permission checks during integration import.
• Advanced scripting now supports state.skipSync and PUT request methods.
• Simplified integration export with related connections—migrating integrations to another Getint instance now takes just minutes.

APPS:

• Jira DC - Resolved a NullPointerException occurring at the end of failed flows.
• ServiceNow - Increased the number of fetched tables available in type selection.
• GitHub - Removed obsolete item types from the UI.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Filtering comments improvements and logical fixes: Enhanced filtering accuracy and performance.
• Enhancements for searching reports by item IDs: Improved report retrieval by item IDs.
• Mapping available options section will be available only for fields requiring options mapping: UI simplified by showing options mapping only for necessary fields.

APPS:

• Freshdesk/Freshservice - bugfix for fetching fields: Fixed field retrieval issues.
• Notion - bugfix for status field synchronization: Resolved status field sync issues.
• Jira - story points not auto-mapped by quick build: More control over story point mapping.
• Notion - improved status and date fields support: Enhanced field support.
• GitLab - quick build improvements: More efficient quick build process.
• Jira/Freshservice/Azure - new Unassigned option for user fields: Added flexibility in user field mapping.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Filtering comments improvements and logical fixes: Enhanced filtering accuracy and performance.
• Enhancements for searching reports by item IDs: Improved report retrieval by item IDs.
• Mapping available options section will be available only for fields requiring options mapping: UI simplified by showing options mapping only for necessary fields.

APPS:

• Freshdesk/Freshservice - bugfix for fetching fields: Fixed field retrieval issues.
• Notion - bugfix for status field synchronization: Resolved status field sync issues.
• Jira - story points not auto-mapped by quick build: More control over story point mapping.
• Notion - improved status and date fields support: Enhanced field support.
• GitLab - quick build improvements: More efficient quick build process.
• Jira/Freshservice/Azure - new Unassigned option for user fields: Added flexibility in user field mapping.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Introduced a new feature that allows replacing the connection for a specific integration.
• Enhanced warning messages to include the names of properties that generated warnings (e.g., missing mappings or conversion issues).

APPS:

• Jira - Fixed a bug that prevented the use of the quick build feature.
• Freshservice - Resolved license verification issues for the Freshservice Jira Cloud app.
• Zendesk - Improved the quick build feature.
• Azure - Enhanced the quick build functionality.
• Jira DC Apps - Fixed a bug in parsing request bodies that prevented modifications in some older integrations.
• Jira - Addressed an issue with syncing labels that are just numbers.
• Notion - Added support for custom date and datetime fields.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Introduced a new feature that allows replacing the connection for a specific integration.
• Enhanced warning messages to include the names of properties that generated warnings (e.g., missing mappings or conversion issues).

APPS:

• Jira - Fixed a bug that prevented the use of the quick build feature.
• Freshservice - Resolved license verification issues for the Freshservice Jira Cloud app.
• Zendesk - Improved the quick build feature.
• Azure - Enhanced the quick build functionality.
• Jira DC Apps - Fixed a bug in parsing request bodies that prevented modifications in some older integrations.
• Jira - Addressed an issue with syncing labels that are just numbers.
• Notion - Added support for custom date and datetime fields.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Security improvements in cloud infrastrcuture

• Docker destroy.sh script fixes

• Added searching runs and syncs by ID

APPS:

• Zendesk - fixed comments pagination

• Freshdesk/Freshservice - fixed license reading

• Azure - improvements in Quick Build automappings

• Hubspot - quickbuild improvements for Ticket type

• Notion - fixed paragraph fields sync and status syncing

• Monday - fixed order of comments taken for sync

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Security improvements in cloud infrastrcuture

• Docker destroy.sh script fixes

• Added searching runs and syncs by ID

APPS:

• Zendesk - fixed comments pagination

• Freshdesk/Freshservice - fixed license reading

• Azure - improvements in Quick Build automappings

• Hubspot - quickbuild improvements for Ticket type

• Notion - fixed paragraph fields sync and status syncing

• Monday - fixed order of comments taken for sync

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Improvements to connections management and deletion: Enhanced tools and options for better managing and removing connections.
• Improvements to email and slack notifications content
• Quick build is capable of mapping subtasks and configuring hierarchy: New functionality in the quick build feature allows for detailed mapping of subtasks and the configuration of task hierarchies.
• Email notifications will get a clean and improved template: Redesigned email templates for a cleaner look and improved readability.
• Warning message when setting up a lower data storage period

APPS:

• Notion - improvements to status synchronization
• Jira - improved formatting for rich text fields sync
• Asana - improvements to default status field selection, with status field changes reloading options without needing to close and reopen the type mapping window
• Freshservice - added migration support

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Improvements to connections management and deletion: Enhanced tools and options for better managing and removing connections.
• Improvements to email and slack notifications content
• Quick build is capable of mapping subtasks and configuring hierarchy: New functionality in the quick build feature allows for detailed mapping of subtasks and the configuration of task hierarchies.
• Email notifications will get a clean and improved template: Redesigned email templates for a cleaner look and improved readability.
• Warning message when setting up a lower data storage period

APPS:

• Notion - improvements to status synchronization
• Jira - improved formatting for rich text fields sync
• Asana - improvements to default status field selection, with status field changes reloading options without needing to close and reopen the type mapping window
• Freshservice - added migration support

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM

• More detailed warning message for invalid Jira license detection

• Freshdesk and Freshservice are now separate apps on the apps list

• Time range filtering for synced items reports

• Fixed last occurrence time in runs errors reports

• "Old" post-create feature is now removed from the UI

• UI filters for comments allowing filtering by different conditions like author, content, and creation date

APPS

• ServiceNow - bug fix for fetching options for dropdown fields

• ServiceNow - fetching all tables (pagination added)

• Jira DC - improved connection creation to Jira DC/Server with a PAT

• Jira DC - bug fix for downloading support package

• Jira - option to fetch the entire Jira instance fields (not only fields in the create meta of the project used in the integration)

• Monday - comments added to items will also trigger syncs

• Monday - bug fix for fetching status options for subitems

• ServiceNow - improvements in fetching user groups

• Freshservice - support for paragraph and dependent fields

PLATFORM

• More detailed warning message for invalid Jira license detection
• Freshdesk and Freshservice are now separate apps on the apps list
• Time range filtering for synced items reports
• Fixed last occurrence time in runs errors reports
• "Old" post-create feature is now removed from the UI
• UI filters for comments allowing filtering by different conditions like author, content, and creation date

APPS

• ServiceNow - bug fix for fetching options for dropdown fields
• ServiceNow - fetching all tables (pagination added)
• Jira DC - improved connection creation to Jira DC/Server with a PAT
• Jira DC - bug fix for downloading support package
• Jira - option to fetch the entire Jira instance fields (not only fields in the create meta of the project used in the integration)
• Monday - comments added to items will also trigger syncs
• Monday - bug fix for fetching status options for subitems
• ServiceNow - improvements in fetching user groups
• Freshservice - support for paragraph and dependent fields

PLATFORM:

• Bug fix for retention period value.
• Improved explanation in the UI for syncs that were skipped because items did not match defined filters.
• Bug fix for clearing the queue of resynced items.
• Bug fix for subtask synchronization.
• Logical conditions for comments has been removed

APPS:

• Zendesk: Organization is now optional for syncing tickets.
• ServiceNow: Added support for Requested Item variables. All variables will be combined into one text.
• Jira: Bug fix for cascading fields support.
• Jira DC: Fixed starting the app after it was disabled.
• Jira: Bug fix for limit of fetching items for migration.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• Bug fix for retention period value.
• Improved explanation in the UI for syncs that were skipped because items did not match defined filters.
• Bug fix for clearing the queue of resynced items.
• Bug fix for subtask synchronization.
• Logical conditions for comments has been removed

APPS:

• Zendesk: Organization is now optional for syncing tickets.
• ServiceNow: Added support for Requested Item variables. All variables will be combined into one text.
• Jira: Bug fix for cascading fields support.
• Jira DC: Fixed starting the app after it was disabled.
• Jira: Bug fix for limit of fetching items for migration.

Check more at https://docs.getint.io/getintio-platform/platform-releases

PLATFORM:

• fixed issue with sharing connections with other workspace members
• Fixed a bug that prevented mapping options in the UI due to type conversion issues
• Introduced initial support for syncing parent and child relationships across different integrations
• Launched a new fields mapping experience, providing a more intuitive and robust way to map fields
• Addressed the issue with changing account passwords for OnPremise deployments
• Simplified setup for fixed values in dropdown fields with new field mapping options
• Various UI stability improvements

APPS:

• Jira DC/Server - fixed downloading logs and support packages
• Asana - Fixed a bug related to fetching custom fields
• ServiceNow - Added support for capturing the Problem Number field for problem tasks
• Jira - Azure - Initial support for syncing inline images in comments
• Jira - Added support for the single version picker field
• Monday - Resolved the comments sync issue with special characters
• Monday - support for subitems status column

Platform

• Resolved issues with accessing data storage settings for Jira DC/Server apps
• Integration IDs used in create syncs will now be stored in the first comment, if enabled
• Enhanced clarity in explanations for item creation and updates
• Improved context actions for integrations

Apps

• Zendesk: Fixed issues with fetching all comments on a ticket
• Wrike: Rectified bug causing Task types to disappear from the types list
• Notion: Added support for syncing custom dropdowns, text, and checkbox fields
• Hubspot: Enabled syncing of user fields, fixed bugs in comments sync, and improved URL handling for Hubspot items
• Salesforce: Fixed bugs related to status, attachments, and comments syncing
• Jira - Azure: Added support for inline image syncing on our Cloud apps
• Enhanced fields mapping experience for Cloud apps
• Azure: Added support for CreateDate field syncing
• ClickUp: Enabled syncing of user fields
• Improved GitLab instance URL extraction
• ServiceNow: Added support for syncing Configuration Items

Platform

• Resolved issues with accessing data storage settings for Jira DC/Server apps
• Integration IDs used in create syncs will now be stored in the first comment, if enabled
• Enhanced clarity in explanations for item creation and updates
• Improved context actions for integrations

Apps

• Zendesk: Fixed issues with fetching all comments on a ticket
• Wrike: Rectified bug causing Task types to disappear from the types list
• Notion: Added support for syncing custom dropdowns, text, and checkbox fields
• Hubspot: Enabled syncing of user fields, fixed bugs in comments sync, and improved URL handling for Hubspot items
• Salesforce: Fixed bugs related to status, attachments, and comments syncing
• Jira - Azure: Added support for inline image syncing on our Cloud apps
• Enhanced fields mapping experience for Cloud apps
• Azure: Added support for CreateDate field syncing
• ClickUp: Enabled syncing of user fields
• Improved GitLab instance URL extraction
• ServiceNow: Added support for syncing Configuration Items

Notes:

Jira Cloud apps are updated automatically! No Action Required.

PLATFORM:

• DATA STORAGE - Introducing the alpha version of Data Storage settings for Jira Cloud apps! You now have the ability to manage logs collection, set retention periods for logs, and control encryption of ITEMS data we print in logs
• PLUGINS - bugfix for plugin creating

APPS (Connectors):

• Jira DC apps- improved connection with Personal Access Token to Jira DC hosts
• Monday - support for syncing replies
• Monday - bugfix in timeline field value extraction
• ServiceNow - field ID (representing sys_id) added to available fields list
• Wrike - improved html conversion between Jira markup and Wrike html

More you can find here https://docs.getint.io/platform-releases

Notes:

Jira Cloud apps are updated automatically! No Action Required.

PLATFORM:

• DATA STORAGE - Introducing the alpha version of Data Storage settings for Jira Cloud apps! You now have the ability to manage logs collection, set retention periods for logs, and control encryption of ITEMS data we print in logs
• PLUGINS - bugfix for plugin creating

APPS (Connectors):

• Jira DC apps- improved connection with Personal Access Token to Jira DC hosts
• Monday - support for syncing replies
• Monday - bugfix in timeline field value extraction
• ServiceNow - field ID (representing sys_id) added to available fields list
• Wrike - improved html conversion between Jira markup and Wrike html

More you can find here https://docs.getint.io/platform-releases

PLATFORM:

• Enhancements in Item Filtering
• Usability Improvements: You can now reschedule migrations and resynchronize items directly from the integration reports page 😃. The latest sync and run table data is automatically updated
• Dedicated License Validation: We've added a new layer of security with dedicated license validation for all integrations.
• Email Notifications via Getint for Jira Cloud Apps!: Set up email notifications to be sent through Getint, using the SendGrid provider. You no longer need to provide SMTP credentials. This fulfills one of our promises, as outlined https://www.getint.io/blog/getint-updates-new-pricing-and-key-enhancements

APPS (Connectors):

• ServiceNow: Now you can parameterize inline images with the option to change the HOST URL
• Jira / Azure DevOps: The first version of link synchronization is now available!
• ClickUp: We now support status, URL fields, and custom field synchronization

PLATFORM:

• Enhancements in Item Filtering
• Usability Improvements: You can now reschedule migrations and resynchronize items directly from the integration reports page 😃. The latest sync and run table data is automatically updated
• Dedicated License Validation: We've added a new layer of security with dedicated license validation for all integrations.
• Email Notifications via Getint for Jira Cloud Apps!: Set up email notifications to be sent through Getint, using the SendGrid provider. You no longer need to provide SMTP credentials. This fulfills one of our promises, as outlined https://www.getint.io/blog/getint-updates-new-pricing-and-key-enhancements

APPS (Connectors):

• ServiceNow: Now you can parameterize inline images with the option to change the HOST URL
• Jira / Azure DevOps: The first version of link synchronization is now available!
• ClickUp: We now support status, URL fields, and custom field synchronization

Jira Cloud apps are updated automatically! No action required. APPS (Connectors): - Wrike - custom fields support added (text field, date, number) - Wrike - support for custom workflows - Jira <-> ServiceNow - support for inline images added with JEditor (in one way sync from Jira to SNOW). Inline images visible in SNOW - Azure - fetching all users (not first 100 only) - Zendesk - configure private / public comments creation - Zendesk - "Is side conversation" field added (indicating if its a child ticket) - Freshdesk/Freshservice - support public / private comments synchronization - REPLY, PRIVATE NOTE, PUBLIC NOTE for better alignment to Freshdesk use cases

- Freshdesk/Freshservice - for Service Requests description will be a combined answers for requested items questions. It will be a readonly text that you can insert into a multiline text field

PLATFORM

• Log Levels: We've shifted some logs from "warning" to "debug" to avoid user confusion. This change ensures logs aren't seen as issues.
• Performance Upgrade: Syncs that don't meet filters won't create reports, saving database memory. It's now on by default for Jira Cloud / Getint Cloud
• Getint Archiver - Bugfix for establishing connection
• Resolved an issue with post-create updates not correctly setting up the ID or URL
• Bugfix for picking up correct mapped option marked as DEFAULT when 1:n options were mapped
• Bugfix for counting failed integration runs

APPS:

• Jira / Jira - bugfix for syncing only attachments included in the public comments
• Salesforce - bugfix for establishing connection and fetching items for synchronization
• GitLab - due date won’t be read only field anymore. It can be mapped if any other date field and synced both-ways
• Zendesk - URL field available, support for Brand and Group (agent group) fields, support for Advanced Scripting

PLATFORM

• Log Levels: We've shifted some logs from "warning" to "debug" to avoid user confusion. This change ensures logs aren't seen as issues.
• Performance Upgrade: Syncs that don't meet filters won't create reports, saving database memory. It's now on by default for Jira Cloud / Getint Cloud
• Getint Archiver - Bugfix for establishing connection
• Resolved an issue with post-create updates not correctly setting up the ID or URL
• Bugfix for picking up correct mapped option marked as DEFAULT when 1:n options were mapped
• Bugfix for counting failed integration runs

APPS:

• Jira / Jira - bugfix for syncing only attachments included in the public comments
• Salesforce - bugfix for establishing connection and fetching items for synchronization
• GitLab - due date won’t be read only field anymore. It can be mapped if any other date field and synced both-ways
• Zendesk - URL field available, support for Brand and Group (agent group) fields, support for Advanced Scripting

PLATFORM

• You can distinguish/discover right now dropdown options with the same name by comparing their IDs when you mouseover the option
• DEBUG REQUESTS responses will be loaded in a textarea for easier copying and performance improvement
• Bugfix - Enter pressed on forms won’t lead to page reload

Jira DC Apps:

• Premium feature - Migration - available. Run tasks migration directly from Jira Server/DataCenter app
• IMPORTANT !! Bugfix for number of items synced in one integration run

APPS:

• Wrike - Support for START DATE field and empty dates handling
• Freshdesk/Freshservice - support for DEPARTMENT field

PLATFORM

• You can distinguish/discover right now dropdown options with the same name by comparing their IDs when you mouseover the option
• DEBUG REQUESTS responses will be loaded in a textarea for easier copying and performance improvement
• Bugfix - Enter pressed on forms won’t lead to page reload

Jira DC Apps:

• Premium feature - Migration - available. Run tasks migration directly from Jira Server/DataCenter app
• IMPORTANT !! Bugfix for number of items synced in one integration run

APPS:

• Wrike - Support for START DATE field and empty dates handling
• Freshdesk/Freshservice - support for DEPARTMENT field

PLATFORM

• Status custom field - no need to add them to fields mappings to successfully synchronize status.
• Update on Create - New option in field mapping configuration that let you to update a field with a value from selected field belonging to a newly created item, e.g. once new item is created you can store its url or id in custom field of source item that triggered the sync.
• Fix for casting Integer and Double fields
• Notion Connection alpha version released !!
• Airtable Connection alpha version released !!
• Trello Connection alpha version released!!

APPS:

• Azure - Fetching iterations paths from all team that belong to the synchronized project
• Wrike - support for EU located accounts - so far there was error when setting up connection

PLATFORM

• Status custom field - no need to add them to fields mappings to successfully synchronize status.
• Update on Create - New option in field mapping configuration that let you to update a field with a value from selected field belonging to a newly created item, e.g. once new item is created you can store its url or id in custom field of source item that triggered the sync.
• Fix for casting Integer and Double fields
• Notion Connection alpha version released !!
• Airtable Connection alpha version released !!
• Trello Connection alpha version released!!

APPS:

• Azure - Fetching iterations paths from all team that belong to the synchronized project
• Wrike - support for EU located accounts - so far there was error when setting up connection

Platform:

• Improved mappings !! copy & paste already mapped options. Use auto-mapping feature to automatically map options for you.
• Syncs warnings !! Directly on the syncs report you can will see warnings related to particular sync. Warnings for now will relate to number of warn logs that were printed during the sync and to number of missing options that were not found by Getint which could end up in potential field value being not correctly synchronized.
• Notifications for warnings !! stay notified via email or slack about warnings that were encountered during your items syncs

APPS:

• Bugfix - for Wrike and Servicenow if both counterparts were changed, Getint faild to propagate changes

• Salesforce - fixed automatic token refreshing
• Wrike - status mappings - statuses will be available to map - fetched via api/c4/workflows endpoint
• GitLab - fixed creating connection with self hosted GitLab

Platform:

• Improved mappings !! copy & paste already mapped options. Use auto-mapping feature to automatically map options for you.
• Syncs warnings !! Directly on the syncs report you can will see warnings related to particular sync. Warnings for now will relate to number of warn logs that were printed during the sync and to number of missing options that were not found by Getint which could end up in potential field value being not correctly synchronized.
• Notifications for warnings !! stay notified via email or slack about warnings that were encountered during your items syncs

APPS:

• Bugfix - for Wrike and Servicenow if both counterparts were changed, Getint faild to propagate changes

• Salesforce - fixed automatic token refreshing
• Wrike - status mappings - statuses will be available to map - fetched via api/c4/workflows endpoint
• GitLab - fixed creating connection with self hosted GitLab

Platform:

• New onboarding - first component describing basic steps explanation
• Fixed fetching item data on reporting pages when the same item id was synchronized by both apps or by different integrations

APPS:

• ServiceNow - fixed fetching tables fields for some rare cases where table would extend several other tables
• Wrike / Hubspot - fixed fetching items for a sync
• Asana - support for custom date fields added
• Jira - fixed syncing special characters in title to Azure

Platform:

• New onboarding - first component describing basic steps explanation
• Fixed fetching item data on reporting pages when the same item id was synchronized by both apps or by different integrations

APPS:

• ServiceNow - fixed fetching tables fields for some rare cases where table would extend several other tables
• Wrike / Hubspot - fixed fetching items for a sync
• Asana - support for custom date fields added
• Jira - fixed syncing special characters in title to Azure

Platform:

• Custom Dropdown with filtering feature and automatic alphabetical sorting - no more scrolling and wasting time on finding a right option! New dropdown will be applied to all choice UI elements including users pickers!
• OAuth protocol - alpha version of OAuth authentication method for a Salesforce connector

APPS:

• Jira - Components field when inserted into String field will be joined by Labels, not IDs
• Jira - Fix versions field when inserted into String field will be joined by Labels, not IDs
• Jira - JSM Request Type field when mapped with String field will insert a name, not the ID.
• Monday - fix for Group field - id and title of the group will be fetched from now on. Also filtering by Group will be possible now.
• Wrike - show name of the author comment from Wrike (till now there was just Wrike user ID)

Platform:

• Custom Dropdown with filtering feature and automatic alphabetical sorting - no more scrolling and wasting time on finding a right option! New dropdown will be applied to all choice UI elements including users pickers!
• OAuth protocol - alpha version of OAuth authentication method for a Salesforce connector

APPS:

• Jira - Components field when inserted into String field will be joined by Labels, not IDs
• Jira - Fix versions field when inserted into String field will be joined by Labels, not IDs
• Jira - JSM Request Type field when mapped with String field will insert a name, not the ID.
• Monday - fix for Group field - id and title of the group will be fetched from now on. Also filtering by Group will be possible now.
• Wrike - show name of the author comment from Wrike (till now there was just Wrike user ID)

Platform:

• Webhooks notifications added. You can now send notifications about syncs or runs errors to a defined endpoint. This endpoint can be some custom endpoint or an endpoint of one of the monitoring tools you are using.

DC Apps:

• PERSONAL ACCESS TOKENS - support for Personal Access Token authentication. PAT become handy if Jira is using SSO for signing in. In such case generate PAT and use it when creating connection
• LOGS FIX - integrations runs logs will be stored in a shared home for Jira Data Center apps. It means logs will be available now despite through which node you access the app
• NOTIFICATIONS - Slack, Email, Webhooks notifications are now available for DC/Server apps. You can set alerts for being notified about failed runs or items syncs. React and solve integration obstacles much faster.

APPS:

• Jira - added support for PAT auth with Jira Server / DataCenter

More you can find here https://docs.getint.io/platform-releases

Platform:

• Webhooks notifications added. You can now send notifications about syncs or runs errors to a defined endpoint. This endpoint can be some custom endpoint or an endpoint of one of the monitoring tools you are using.

DC Apps:

• PERSONAL ACCESS TOKENS - support for Personal Access Token authentication. PAT become handy if Jira is using SSO for signing in. In such case generate PAT and use it when creating connection
• LOGS FIX - integrations runs logs will be stored in a shared home for Jira Data Center apps. It means logs will be available now despite through which node you access the app
• NOTIFICATIONS - Slack, Email, Webhooks notifications are now available for DC/Server apps. You can set alerts for being notified about failed runs or items syncs. React and solve integration obstacles much faster.

APPS:

• Jira - added support for PAT auth with Jira Server / DataCenter

More you can find here https://docs.getint.io/platform-releases

Server/DC Apps:

• Wrike / Asana / Monday - Fixed rest api methods calling that was resulting in 404 errors

APPS:

• ServiceNow - fixed fetching options for fields from task tables
• Asana - support for custom date fields -

More you can find here https://docs.getint.io/platform-releases

Server/DC Apps:

• Wrike / Asana / Monday - Fixed rest api methods calling that was resulting in 404 errors

APPS:

• ServiceNow - fixed fetching options for fields from task tables
• Asana - support for custom date fields -

More you can find here https://docs.getint.io/platform-releases

PLATFORM:

• Removed not supported for now operators from Items Filtering

Jira DC/Server Apps:

• ADVANCED mode (Scripting) is enabled for Jira Server/DC apps. Gain more control over what is synchronized

APPS:

• Jira - fetching visibility information for comments. It can be later used in advanced scripting to filter out comments that should be synced by visibility
• Jira - linked items to be available as a text so it can be inserted into other apps like Monday
• ServiceNow - support for syncing date time fields with Date/DateTime fields in Jira
• Monday - improved mapping between other app Single/Multi Select field and Monday String field. Right now there will be no repetitions in Monday field
• Monday - sync Jira labels with string field in one direction

More you can find here https://docs.getint.io/platform-releases

PLATFORM:

• Removed not supported for now operators from Items Filtering

Jira DC/Server Apps:

• ADVANCED mode (Scripting) is enabled for Jira Server/DC apps. Gain more control over what is synchronized

APPS:

• Jira - fetching visibility information for comments. It can be later used in advanced scripting to filter out comments that should be synced by visibility
• Jira - linked items to be available as a text so it can be inserted into other apps like Monday
• ServiceNow - support for syncing date time fields with Date/DateTime fields in Jira
• Monday - improved mapping between other app Single/Multi Select field and Monday String field. Right now there will be no repetitions in Monday field
• Monday - sync Jira labels with string field in one direction

More you can find here https://docs.getint.io/platform-releases

Platform:

• Fixed option for Skipping already migrated items (In latest versions, GetInt was migrating already synced anyway)

Jira Server/DC Apps:

• Fixed enabling / disabling of integrations

Connectors:

• Asana - support for Created field - you can sync it to a custom field in Jira to store creation date time of Asana task
• Freshdesk - support for attachments sync
• GITLAB - avoid sending update item request object if there is no data
• Jira - truncate summary to 255 characters

Platform:

• Fixed option for Skipping already migrated items (In latest versions, GetInt was migrating already synced anyway)

Jira Server/DC Apps:

• Fixed enabling / disabling of integrations

Connectors:

• Asana - support for Created field - you can sync it to a custom field in Jira to store creation date time of Asana task
• Freshdesk - support for attachments sync
• GITLAB - avoid sending update item request object if there is no data
• Jira - truncate summary to 255 characters