Email This Issue

What’s new

• Copy-paste multiple email addresses in the Manual Email screen
• Asset macro to render attribute values only

What’s fixed

• Made Email This Issue compatible with Jira 11.3.x and 11.3.x and Jira Service Management 11.3.x and 11.3.x
• Fixed connection failure for Microsoft custom domains
• Fixed Attachment selector custom field indexing issue
• Fixed link to the portal in newly added customer sign up emails
• Fixed UI for Mail Handler Conditions (email addresses cannot be added to the sender condition field)
• Fixed Backup/restore for Microsoft connections using CCGF
• and more…

Important notes

We dropped support for Jira 9.x and 10.x versions. If you are looking for the latest app version running on these older Jira and Jira Service Management versions, please check out the version history, more specifically download 10.0.0-GA.
Due to breaking changes introduced in Jira 11.3.0, this app version is not compatible with prior Jira 11.x versions.

What’s fixed

• Made Email This Issue compatible with Jira 11.0.x and 11.1.x and Jira Service Management 11.0.x and 11.1.x

Important note

We dropped support for Jira 9.x and 10.x versions. If you are looking for the latest app version running on these older Jira and Jira Service Management versions, please check out the version history, more specifically download 10.0.0-GA.

What's new?

OAuth2 Credentials Grant Flow

From this release, Microsoft Grant Flow for Graph Api OAuth2 Credentials can be used. With an authorized Credential, several Incoming or Outgoing Connections can be added without having to authorize them one by one.

See details here

Assets - rendering custom attributes

Values of custom attributes can now be rendered in outgoing Emails.

What's fixed?

• Fixed custom webhook error resulting from automations
• Fixed message ID errors
• Small UI bugs and performance improvements

What's fixed?

• Fixed custom webhook error resulting from automations
• Fixed message ID errors
• Small UI bugs and performance improvements

What's fixed?

• Fixed custom webhook error resulting from automations
• Fixed message ID errors
• Small UI bugs and performance improvements

What's fixed?

• Fixed filename sanitization issues for .eml/.msg attachments
• Handling some quirky mail server connection errors
• Eliminated various entity and template loading/rendering errors caused by deficiencies in Velocity allowlist
• Got rid of page loading errors introduced by breaking Java security implementation changes upon Java runtime upgrades
• Other improvements and fixes

What's new?

Improvements were made on Assets field rendering:

• Rendering now uses custom field context on Assets
• Added attribute filtering

What's fixed?

• Fixed some issues regarding Oracle Database
• Fixed restricted comment not being sent to recipients with permission
• Fixed comment adding error on Manual Email Screen
• Fixed error regarding custom fields with the same name appearing on Manual Email Screen
• Fixed attachment versioning
• Fixed test email sending error in Templates
• Fixed small UI bugs on Admin Screen

• Support for rendering Assets field data in Email Templates
• Numerous minor bugfixes

Made Email This Issue compatible with Jira 10.

• Fix for group recipients and group search in recipient fields
• Other technical/maintenance-related updates

What's new?

Support for backup / restoring Certificates, Incoming Connections with Certificates.

What's fixed?

• Fixed Mail Handler creation, editing in specific browsers (e.g Firefox, Safari, Opera)
• Resending email will not add Current User to the recipients
• Fixed From Address for Email This Issue Notifications in case of existing Jira Notifications with modified from address

What's new?

• Email Security: processing of incoming emails encrypted with S/MIME is available now

What's fixed?

• Auto-reply emails are now sent on behalf of the Default reporter
• Other bugfixes

What's new?

• Email Security: processing of incoming emails encrypted with S/MIME is available now

What's fixed?

• Auto-reply emails are now sent on behalf of the Default reporter
• Other bugfixes

What's fixed?

• Fixed Notification event duplication
• Small fixes for new Mail Handler, such as
  • fixed changing 'Set field value' mode
  • fixed customers in project roles condition error
  • fixed "matches/not maches" condition errors
• Incremented minimal Jira compatibility version to 9.0.0

What's fixed?

• Fixed Notification event duplication
• Small fixes for new Mail Handler, such as
  • fixed changing 'Set field value' mode
  • fixed customers in project roles condition error
  • fixed "matches/not maches" condition errors
• Incremented minimal Jira compatibility version to 9.0.0

What's new?

• Support for Microsoft Graph API in Outgoing Connections
• Support for backup / restore and migrating Incoming and Outgoing graph connections

What's fixed?

• Fixed Outgoing and Incoming Mail Queues for Oracle database
• Fixed duplicated emails in Event Notifications
• Fixed temporary attachment storage
• Issues can be found if subject contains non-breaking-spaces
• Fix fo displaying Message IDs in Incoming Mail Log

What's new?

• Support for Microsoft Graph API in Outgoing Connections
• Support for backup / restore and migrating Incoming and Outgoing graph connections

What's fixed?

• Fixed Outgoing and Incoming Mail Queues for Oracle database
• Fixed duplicated emails in Event Notifications
• Fixed temporary attachment storage
• Issues can be found if subject contains non-breaking-spaces
• Fix fo displaying Message IDs in Incoming Mail Log

What's new?

• Support for Microsoft Graph API Connections in Incoming Mail Connections
• Automatic Requeue for Outgoing Mail Connections
• Search option for Incoming and Outgoing Mail Queues
• Search option for Mail Connections

What's fixed

• Support migration to the cloud with MS SQL Database
• Error message for Manual Email preview button in case of no recipients
• Small Text email improvements
• Fixed error in case of too long Message ID
• Fixed user picker button next to Post Function BCC field
• Fixed saving of Mail Handlers in case of previously missing fields
• Fixed Request participants added Template - actor's name is now shown
• Emails with empty bodies can be processed with a placeholder, if the Description field is required
• Improvement for broken icons and inline attachments when Jira's Outgoing Connection is used
• Fixed Manual Email Defaults saving (only new app users were impacted)
• Improved mail-chaining capabilities of the Mail Handler
• Security fixes

What's new?

• Support for Microsoft Graph API Connections in Incoming Mail Connections
• Automatic Requeue for Outgoing Mail Connections
• Search option for Incoming and Outgoing Mail Queues
• Search option for Mail Connections

What's fixed

• Support migration to the cloud with MS SQL Database
• Error message for Manual Email preview button in case of no recipients
• Small Text email improvements
• Fixed error in case of too long Message ID
• Fixed user picker button next to Post Function BCC field
• Fixed saving of Mail Handlers in case of previously missing fields
• Fixed Request participants added Template - actor's name is now shown
• Emails with empty bodies can be processed with a placeholder, if the Description field is required
• Improvement for broken icons and inline attachments when Jira's Outgoing Connection is used
• Fixed Manual Email Defaults saving (only new app users were impacted)
• Improved mail-chaining capabilities of the Mail Handler
• Security fixes

What's new?

• Testing Mail Handler

A new "Test Handler" button is present on the MailHandlers' configuration page to allow uploading eml files so that the Handler can be tested in an easier mode.

What's fixed?

• Comment notifications when triggered via Mobile API event
• Reply / Reply all rollback for previously Outgoing emails
• Fixed missing Email Templates on the Manual Email screen if first sending was not possible due to missing recipient

What's new?

• Testing Mail Handler

A new "Test Handler" button is present on the MailHandlers' configuration page to allow uploading eml files so that the Handler can be tested in an easier mode.

What's fixed?

• Comment notifications when triggered via Mobile API event
• Reply / Reply all rollback for previously Outgoing emails
• Fixed missing Email Templates on the Manual Email screen if first sending was not possible due to missing recipient

What's new?

• Option for overriding from address (preset in Outgoing Mail Connection) in Event Notifications

What's fixed?

• Fixed error in setting Request Participants and Watchers from Event Notification
• Fixed UI bug in Host field of Outgoing and Incoming Mail Connection
• Fixed from address header in Reply email body
• Fixed Incoming Mail Connection page loading error

What's new?

• Option for overriding from address (preset in Outgoing Mail Connection) in Event Notifications

What's fixed?

• Fixed error in setting Request Participants and Watchers from Event Notification
• Fixed UI bug in Host field of Outgoing and Incoming Mail Connection
• Fixed from address header in Reply email body
• Fixed Incoming Mail Connection page loading error

What's new?

• Improved search method when enabling Incoming Mail Connections
• Support for custom hostnames for Microsoft OAuth

What's fixed

• security fixes
• fixed "Show all" link in Emai Log and on Emails tab
• fixed notification emails with special tempaltes
• fixed emails for recepients containing user groups with space

What's new?

• Improved search method when enabling Incoming Mail Connections
• Support for custom hostnames for Microsoft OAuth

What's fixed

• security fixes
• fixed "Show all" link in Emai Log and on Emails tab
• fixed notification emails with special tempaltes
• fixed emails for recepients containing user groups with space

What’s fixed

• Avoiding sending duplicate notifications for releated Jira webhooks received in an event bundle
• Sanitizing attachment names in incoming emails
• Extra input validations for more robust operation

What’s fixed

• Avoiding sending duplicate notifications for releated Jira webhooks received in an event bundle
• Sanitizing attachment names in incoming emails
• Extra input validations for more robust operation

What’s new

• Optimized the loading values from the database for the audit logs

What’s fixed

• Fixed the duplication of email senders on conditional processing
• Fixed the issue where reply mail body headers are not populated
• Fixed Set Issue Field Action HTML parsing errors

What’s new

• Optimized the loading values from the database for the audit logs

What’s fixed

• Fixed the duplication of email senders on conditional processing
• Fixed the issue where reply mail body headers are not populated
• Fixed Set Issue Field Action HTML parsing errors