Actions for Jira Service Management

Actions for Jira Service Management

Vendor: Deviniti | Key: com.intenso.jira.plugins.actions.jsd-actions

jira server datacenter

Add self-service actions to the Customer Portal. Enforce required fields at transitions, capture decisions on tickets, allow drafts and safe post-submit edits, show Request Progress, and keep sensitive fields scoped—no scripts or automation needed.

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Versions (103) - Last 1 Year, Server/Data Center Only
Version Build Release Date Compatibility Hosting Status Actions Description
2.1.8 8611 2026-01-08 Jira Data Center 11.0.0 - 11.3.0 datacenter Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.8-J10 8601 2026-01-08 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.8-J9 8591 2026-01-08 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.8 8590 2026-01-08 Jira Server 11.0.0 - 11.3.0 server Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.8-J10 8580 2026-01-08 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.8-J9 8570 2026-01-08 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • After upgrading Jira to version 10.3.13, an issue causing repeated Oracle database connection failures and potential database user lockouts was fixed.
2.1.7-J10 8481 2025-11-25 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the legacy automation action “Assignee user to issue” was not displayed correctly.
2.1.7-J9 8471 2025-11-25 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.7 8491 2025-11-24 Jira Data Center 11.0.0 - 11.2.1 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.7 8470 2025-11-24 Jira Server 11.0.0 - 11.2.1 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.7-J10 8460 2025-11-24 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the legacy automation action “Assignee user to issue” was not displayed correctly.
2.1.7-J9 8450 2025-11-24 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6 8368 2025-11-07 Jira Data Center 11.0.0 - 11.1.1 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6-J10 8358 2025-11-07 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6-J9 8348 2025-11-07 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6 8347 2025-11-07 Jira Server 11.0.0 - 11.1.1 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6-J10 8337 2025-11-07 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.6-J9 8327 2025-11-07 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5 8248 2025-10-01 Jira Data Center 11.0.0 - 11.1.1 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5-J10 8238 2025-10-01 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5-J9 8228 2025-10-01 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5 8227 2025-10-01 Jira Server 11.0.0 - 11.0.1 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5-J10 8217 2025-10-01 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.5-J9 8207 2025-10-01 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4 8138 2025-09-08 Jira Data Center 11.0.0 - 11.0.1 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4-J10 8128 2025-09-08 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4-J9 8118 2025-09-08 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4 8117 2025-09-08 Jira Server 11.0.0 - 11.0.1 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4-J10 8107 2025-09-08 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.4-J9 8097 2025-09-08 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.3 8018 2025-09-01 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Bugfix Release
  • Unified HTML handling in display names: full HTML is displayed, and HTML elements are no longer retained when migrating to cloud.
2.1.3-J9 8008 2025-09-01 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Unified HTML handling in display names: full HTML is displayed, and HTML elements are no longer retained when migrating to cloud.
2.1.3 7997 2025-09-01 Jira Server 10.0.0 - 11.0.1 server Pending
Release Notes:
Bugfix Release
  • Unified HTML handling in display names: full HTML is displayed, and HTML elements are no longer retained when migrating to cloud.
2.1.3-J9 7987 2025-09-01 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Unified HTML handling in display names: full HTML is displayed, and HTML elements are no longer retained when migrating to cloud.
2.1.2 7907 2025-08-07 Jira Data Center 10.0.0 - 10.7.4 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the Asset field was saved as empty if the action was submitted before the field finished loading.
2.1.2-J9 7897 2025-08-07 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the Asset field was saved as empty if the action was submitted before the field finished loading.
2.1.2 7886 2025-08-07 Jira Server 10.0.0 - 10.7.4 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the Asset field was saved as empty if the action was submitted before the field finished loading.
2.1.2-J9 7876 2025-08-07 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where the Asset field was saved as empty if the action was submitted before the field finished loading.
2.1.1 7796 2025-05-05 Jira Data Center 10.0.0 - 10.7.2 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.1-j9 7786 2025-05-05 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.1 7775 2025-05-05 Jira Server 10.0.0 - 10.7.2 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.1-j9 7765 2025-05-05 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Technical changes that don’t influence the app’s usage.
2.1.0 7686 2025-03-18 Jira Data Center 10.0.0 - 10.5.1 datacenter Pending
Release Notes:
Feature Release
  • Added support for the Version Picker (single & multiple versions) custom field.
  • Added support for the Project Picker (single project) custom field.
  • Fixed an issue where, for some users, the hour format wasn't correctly displayed in the forms, ensuring consistency and accuracy in time representation.
2.1.0-J9 7676 2025-03-18 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Feature Release
  • Added support for the Version Picker (single & multiple versions) custom field.
  • Added support for the Project Picker (single project) custom field.
  • Fixed an issue where, for some users, the hour format wasn't correctly displayed in the forms, ensuring consistency and accuracy in time representation.
2.1.0 7665 2025-03-18 Jira Server 10.0.0 - 10.5.1 server Pending
Release Notes:
Feature Release
  • Added support for the Version Picker (single & multiple versions) custom field.
  • Added support for the Project Picker (single project) custom field.
  • Fixed an issue where, for some users, the hour format wasn't correctly displayed in the forms, ensuring consistency and accuracy in time representation.
2.1.0-J9 7655 2025-03-18 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Feature Release
  • Added support for the Version Picker (single & multiple versions) custom field.
  • Added support for the Project Picker (single project) custom field.
  • Fixed an issue where, for some users, the hour format wasn't correctly displayed in the forms, ensuring consistency and accuracy in time representation.
2.0.4 7576 2025-01-29 Jira Data Center 10.0.0 - 10.4.1 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where, for some users, using the Assets field (with Filter Issue Scope set) and the Single select field caused the Assets field to not load properly.
  • Fixed an issue where, in a Date Time Picker field, part of the hour in the listed time was displayed as "%k" regardless of the time selected.
2.0.4-J9 7566 2025-01-29 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where, for some users, using the Assets field (with Filter Issue Scope set) and the Single select field caused the Assets field to not load properly.
  • Fixed an issue where, in a Date Time Picker field, part of the hour in the listed time was displayed as "%k" regardless of the time selected.
2.0.4 7555 2025-01-29 Jira Server 10.0.0 - 10.4.1 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where, for some users, using the Assets field (with Filter Issue Scope set) and the Single select field caused the Assets field to not load properly.
  • Fixed an issue where, in a Date Time Picker field, part of the hour in the listed time was displayed as "%k" regardless of the time selected.
2.0.4-J9 7545 2025-01-29 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where, for some users, using the Assets field (with Filter Issue Scope set) and the Single select field caused the Assets field to not load properly.
  • Fixed an issue where, in a Date Time Picker field, part of the hour in the listed time was displayed as "%k" regardless of the time selected.
2.0.3 7466 2024-12-30 Jira Data Center 10.0.0 - 10.4.1 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed the problem on the Customer Portal where the user couldn't complete the transition if the Number field was set as optional and had no value. Now, users can complete transitions when the optional Number field is empty, eliminating unnecessary interruptions.
2.0.3-J9 7456 2024-12-30 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed the problem on the Customer Portal where the user couldn't complete the transition if the Number field was set as optional and had no value. Now, users can complete transitions when the optional Number field is empty, eliminating unnecessary interruptions.
2.0.3 7445 2024-12-30 Jira Server 10.0.0 - 10.4.1 server Pending
Release Notes:
Bugfix Release
  • Fixed the problem on the Customer Portal where the user couldn't complete the transition if the Number field was set as optional and had no value. Now, users can complete transitions when the optional Number field is empty, eliminating unnecessary interruptions.
2.0.3-J9 7435 2024-12-30 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed the problem on the Customer Portal where the user couldn't complete the transition if the Number field was set as optional and had no value. Now, users can complete transitions when the optional Number field is empty, eliminating unnecessary interruptions.
2.0.2 7356 2024-12-13 Jira Data Center 10.0.0 - 10.3.0 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed the issue with the Date time picker causing an incorrect date display, ensuring a smoother user experience.
2.0.2-J9 7346 2024-12-13 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed the issue with the Date time picker causing an incorrect date display, ensuring a smoother user experience.
2.0.2 7335 2024-12-13 Jira Server 10.0.0 - 10.3.0 server Pending
Release Notes:
Bugfix Release
  • Fixed the issue with the Date time picker causing an incorrect date display, ensuring a smoother user experience.
2.0.2-J9 7325 2024-12-13 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed the issue with the Date time picker causing an incorrect date display, ensuring a smoother user experience.
2.0.1 7246 2024-11-27 Jira Data Center 10.0.0 - 10.3.0 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where submitting a form with an unchanged value in a specific field caused Jira automation for that field to show that the value changed, even though no changes were made. This fix reduces confusion and improves accuracy.
2.0.1-J9 7236 2024-11-27 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where submitting a form with an unchanged value in a specific field caused Jira automation for that field to show that the value changed, even though no changes were made. This fix reduces confusion and improves accuracy.
2.0.1 7225 2024-11-27 Jira Server 10.0.0 - 10.3.0 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where submitting a form with an unchanged value in a specific field caused Jira automation for that field to show that the value changed, even though no changes were made. This fix reduces confusion and improves accuracy.
2.0.1-J9 7215 2024-11-27 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where submitting a form with an unchanged value in a specific field caused Jira automation for that field to show that the value changed, even though no changes were made. This fix reduces confusion and improves accuracy.
2.0.0 7136 2024-11-14 Jira Data Center 10.0.0 - 10.2.0 datacenter Pending
Release Notes:
Feature Release
2.0.0-J9 7126 2024-11-14 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Feature Release
2.0.0 7115 2024-11-14 Jira Server 10.0.0 - 10.2.0 server Pending
Release Notes:
Feature Release
2.0.0-J9 7105 2024-11-14 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Feature Release
1.12.11 7026 2024-10-10 Jira Data Center 10.0.0 - 10.1.1 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where asset fields occasionally weren't loading the initial value correctly in the forms, ensuring more accurate and reliable data management.
  • Fixed an issue experienced by some app users where the footer was not visible in the Actions modal when the Theme Extension app was enabled, improving the user experience.
1.12.11-J9 7016 2024-10-10 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Fixed an issue where asset fields occasionally weren't loading the initial value correctly in the forms, ensuring more accurate and reliable data management.
  • Fixed an issue experienced by some app users where the footer was not visible in the Actions modal when the Theme Extension app was enabled, improving the user experience.
1.12.11 7005 2024-10-10 Jira Server 10.0.0 - 10.1.1 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where asset fields occasionally weren't loading the initial value correctly in the forms, ensuring more accurate and reliable data management.
  • Fixed an issue experienced by some app users where the footer was not visible in the Actions modal when the Theme Extension app was enabled, improving the user experience.
1.12.11-J9 6995 2024-10-10 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix Release
  • Fixed an issue where asset fields occasionally weren't loading the initial value correctly in the forms, ensuring more accurate and reliable data management.
  • Fixed an issue experienced by some app users where the footer was not visible in the Actions modal when the Theme Extension app was enabled, improving the user experience.
1.12.10 6916 2024-09-26 Jira Data Center 10.0.0 - 10.0.1 datacenter Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.10-J9 6906 2024-09-26 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.10 6895 2024-09-26 Jira Server 10.0.0 - 10.0.1 server Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.10-J9 6885 2024-09-26 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.9 6806 2024-09-12 Jira Data Center 10.0.0 - 10.0.1 datacenter Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.9-J9 6796 2024-09-12 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.9 6785 2024-09-12 Jira Server 10.0.0 - 10.0.1 server Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.9-J9 6775 2024-09-12 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.8 6696 2024-09-03 Jira Data Center 10.0.0 - 10.0.1 datacenter Pending
Release Notes:
Technical Release
  • Technical changes ensuring that the application is compatible with Jira 10.
  • Technical changes ensuring that the application is compatible with the dark mode in Jira 10.
1.12.8-J9 6686 2024-09-03 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.8 6675 2024-09-03 Jira Server 10.0.0 - 10.0.1 server Pending
Release Notes:
Technical Release
  • Technical changes ensuring that the application is compatible with Jira 10.
  • Technical changes ensuring that the application is compatible with the dark mode in Jira 10.
1.12.8-J9 6665 2024-09-03 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Technical Release
  • Minor technical changes that don’t influence the app’s usage.
1.12.7 6644 2024-07-31 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix & Technical Release
  • Minor bugfixes.
1.12.7 6623 2024-07-31 Jira Server 9.0.0 - 9.17.5 server Pending
Release Notes:
Bugfix & Technical Release
  • Minor bugfixes.
1.12.6 6602 2024-06-10 Jira Data Center 9.0.0 - 9.17.5 datacenter Pending
Release Notes:
Bugfix Release
  • Incorrect encoding in the edition screen on the Customer Portal.
1.12.6 6581 2024-06-10 Jira Server 9.0.0 - 9.16.1 server Pending
Release Notes:
Bugfix Release
  • Incorrect encoding in the edition screen on the Customer Portal.
1.12.5 6560 2024-05-23 Jira Data Center 9.0.0 - 9.16.1 datacenter Pending
Release Notes:

Technical Release

  • Minor technical fixes that don’t influence the app’s usage.
1.12.5 6539 2024-05-23 Jira Server 9.0.0 - 9.15.1 server Pending
Release Notes:
Technical Release
  • Minor technical fixes that don’t influence the app’s usage.
1.12.4 6518 2024-03-22 Jira Data Center 9.0.0 - 9.15.2 datacenter Pending
Release Notes:
Bugfix release
  • Minor bugfixes.
1.12.4 6497 2024-03-22 Jira Server 9.0.0 - 9.15.2 server Pending
Release Notes:
Bugfix release
  • Minor bugfixes.
1.12.3 6476 2024-01-09 Jira Data Center 8.16.0 - 9.14.1 datacenter Pending
Release Notes:
Bugfix release
  • Layout change in the edit request view.
  • Minor bugfixes.
1.12.3 6455 2024-01-09 Jira Server 8.16.0 - 9.14.1 server Pending
Release Notes:
Bugfix release
  • Layout change in the edit request view.
  • Minor bugfixes.
1.12.2 6434 2023-11-28 Jira Data Center 8.16.0 - 9.12.15 datacenter Pending
Release Notes:

Bugfix release

  • Hide empty bundled fields.
1.12.2 6413 2023-11-28 Jira Server 8.16.0 - 9.12.15 server Pending
Release Notes:
Bugfix release
  • Hide empty bundled fields.
1.12.1 6392 2023-11-08 Jira Data Center 8.16.0 - 9.11.3 datacenter Pending —
1.12.1 6371 2023-11-08 Jira Server 8.16.0 - 9.11.3 server Pending —
1.12.0 6350 2023-10-23 Jira Data Center 8.16.0 - 9.11.3 datacenter Pending
Release Notes:
Improvements and fixes
  • Support for Labels field
  • Minor bugfixes
1.11.11 6278 2023-08-23 Jira Data Center 8.16.0 - 9.11.3 datacenter Pending
Release Notes:
Fix
  • Minor bugfixes
1.11.11 6257 2023-08-23 Jira Server 8.16.0 - 9.11.3 server Pending
Release Notes:
Fix
  • Minor bugfixes
1.11.10 6236 2023-07-31 Jira Data Center 8.16.0 - 9.10.2 datacenter Pending
Release Notes:
Fixes
  • Minor bugfixes
  • Compatibility update to jira 9.9 and 9.10
1.11.10 6215 2023-07-31 Jira Server 8.16.0 - 9.10.2 server Pending
Release Notes:
Fixes
  • Minor bugfixes
  • Compatibility update to jira 9.9 and 9.10
1.11.9 6194 2023-05-25 Jira Data Center 8.16.0 - 9.8.2 datacenter Pending
Release Notes:

Fixes

  • 
Problem with validating the Insight objects field.
  • Other minor bugfixes.
1.11.9 6173 2023-05-25 Jira Server 8.16.0 - 9.8.2 server Pending
Release Notes:

Fixes

  • 
Problem with validating the Insight objects field.
  • Other minor bugfixes.