CRM Salesforce Integration for Jira

New

• The plugin’s debug logs now have a filter for individual messages and log settings are persisted.

We have rolled back to Jira 10.7.1 due to breaking issues with Jira 11.1.1. We will update the new version when this is fixed.

Fixed

• The CRM Plugin configuration screens now display values correctly with Jira 10.5.0 and later

New

• The plugin’s debug logs now have a filter for individual messages and log settings are persisted.

Fixed

• The CRM Plugin configuration screens now display values correctly with Jira 10.5.0 and later

Fixed

• Error when copying a CRM value to a Jira Epic Link field

New

• New "_no-selected-project" query string argument for the create-issue servlet to use a "Choose a Jira project" option in the HTML form instead using a default project

Fixed

• Error when copying a CRM value to a Jira Epic Link field

New

• New "_no-selected-project" query string argument for the create-issue servlet to use a "Choose a Jira project" option in the HTML form instead using a default project

New

• There are now copy and paste buttons on the Value Translations screen for the plugin's Jira/CRM Field Mappings which will put the translations in the clipboard in a comma-separated-value format

Fixed

• The Create/Update Jira button in CRM was requiring users to log into Jira (Jira 10.2 and later)

New

• There are now copy and paste buttons on the Value Translations screen for the plugin's Jira/CRM Field Mappings which will put the translations in the clipboard in a comma-separated-value format

New

• There are now copy and paste buttons on the Value Translations screen for the plugin's Jira/CRM Field Mappings which will put the translations in the clipboard in a comma-separated-value format

Fixed

• The Create/Update Jira button in CRM was requiring users to log into Jira (Jira 10.2 and later)

New

• There are now copy and paste buttons on the Value Translations screen for the plugin's Jira/CRM Field Mappings which will put the translations in the clipboard in a comma-separated-value format

Fixed

• Fixed UI problem with Kanban boards

New

• Created a way for a ScriptRunner listener to invoke the SyncComment servlet to force a comment sync to CRM

Fixed

• Fixed UI problem with Kanban boards

New

• Created a way for a ScriptRunner listener to invoke the SyncComment servlet to force a comment sync to CRM

Fixed

• Fixed UI problem with Kanban boards

New

• Created a way for a ScriptRunner listener to invoke the SyncComment servlet to force a comment sync to CRM

Fixed

• Worked around a problem with Jira Web Hooks not working due to an anonymous user in the issue Change History

New

• Added a new Jira pseudo-field called "project-selectlist-keys" to allow users to control the Project select list on the create-issue HTML form

Fixed

• Worked around a problem with Jira Web Hooks not working due to an anonymous user in the issue Change History

New

• Added a new Jira pseudo-field called "project-selectlist-keys" to allow users to control the Project select list on the create-issue HTML form

Fixed

• Worked around a problem with Jira Web Hooks not working due to an anonymous user in the issue Change History

New

• Added a new Jira pseudo-field called "project-selectlist-keys" to allow users to control the Project select list on the create-issue HTML form

Fixed

• Fixed the search on the link-issue form so it works when the CRM record id uses the "#RecDefName:" prefix

Fixed

• Fixed the search on the link-issue form so it works when the CRM record id uses the "#RecDefName:" prefix

Fixed

• Fixed the search on the link-issue form so it works when the CRM record id uses the "#RecDefName:" prefix

Fixed

• SugarCRM attachments weren't being deleted in CRM when they were deleted in Jira
• On the plugin's "Error Log" screen, entries on the Threaded tab weren't expanding when clicked
• The CRM record search for the plugin's custom fields was not working on some Jira screens

Fixed

• SugarCRM attachments weren't being deleted in CRM when they were deleted in Jira
• On the plugin's "Error Log" screen, entries on the Threaded tab weren't expanding when clicked
• The CRM record search for the plugin's custom fields was not working on some Jira screens

New

• Support Jira 10.x

New

• Support Jira 10.x

Fixed

• Java error when saving CRM Record Definition
• Java error when copying CRM values to Jira

New

• Improved security

Fixed

• Java error when saving CRM Record Definition
• Java error when copying CRM values to Jira

New

• Improved security

Fixed

• The recently added Display Field option $LINK-TIME was showing the issue create time instead of the link time when an existing issue was edited and a new CRM record was created
• The date picker used by the Tempo Timesheets app was not displaying some icons with the CRM Plugin installed

New

• Added a new Jira field named "jira-link-time" which gives users a way to copy the date/time that an issue was linked to CRM to fields in CRM
• Enhanced the CRM HTML to Wiki conversion to convert <pre> blocks to Wiki {noformat} blocks

Fixed

• The recently added Display Field option $LINK-TIME was showing the issue create time instead of the link time when an existing issue was edited and a new CRM record was created
• The date picker used by the Tempo Timesheets app was not displaying some icons with the CRM Plugin installed

New

• Added a new Jira field named "jira-link-time" which gives users a way to copy the date/time that an issue was linked to CRM to fields in CRM
• Enhanced the CRM HTML to Wiki conversion to convert <pre> blocks to Wiki {noformat} blocks

Fixed

• Fixed Javascript error that broke the UI on Jira Scrum boards
• Fixed error message for duplicate license keys
• Fixed "No Emails found" message for the recently added "Show Emails" button

Fixed

• Fixed Javascript error that broke the UI on Jira Scrum boards
• Fixed error message for duplicate license keys
• Fixed "No Emails found" message for the recently added "Show Emails" button

Fixed

• Wrong values copied from Jira to CRM
• CRM Field Names in field mappings are now saved using the correct character case

New

• The first CRM configuration can now be deleted on the Initial Setp screen

Fixed

• Wrong values copied from Jira to CRM
• CRM Field Names in field mappings are now saved using the correct character case

New

• The first CRM configuration can now be deleted on the Initial Setp screen

Fixed

• Null Pointer Exception when a create issue fails
• Inline images from Chatter posts are not being rendered in Jira comments
• Field mapping for Jira field "project-id" not working
• Blank attachment getting added to Jira when no files were uploaded

Fixed

• Null Pointer Exception when a create issue fails
• Inline images from Chatter posts are not being rendered in Jira comments
• Field mapping for Jira field "project-id" not working
• Blank attachment getting added to Jira when no files were uploaded

Fixed

• The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
• Avoid duplicate issues in Jira when using the Cron Service
• Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM

New

• Added INFO log messages to record when and why the plugin creates issues in Jira

Fixed

• The "Link to existing Jira issue" feature used in CRM only searches issues in-context for the plugin's custom field
• Avoid duplicate issues in Jira when using the Cron Service
• Added vertical scroll bar to the dialog used to manually copy Jira comments to CRM

New

• Added INFO log messages to record when and why the plugin creates issues in Jira

Fixed

• Error when saving some CRM Record Definitions for Dynamics CRM
• Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
• The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined

New

• Improved search results UI when linking CRM record to existing Jira issue
• Faster updates from Jira to CRM
• The Sync to CRM utility can now filter by CRM system
• Suppress "XSRF Security Token Missing" messages
• New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
• Better message logging for Dynamics CRM

Fixed

• Error when saving some CRM Record Definitions for Dynamics CRM
• Avoid Salesforce duplicate value error when using child records in CRM and the Jira Case field is mapped to the child record's parent field
• The create-issue prompt form failed to display additional form fields when multiple CRM systems are defined

New

• Improved search results UI when linking CRM record to existing Jira issue
• Faster updates from Jira to CRM
• The Sync to CRM utility can now filter by CRM system
• Suppress "XSRF Security Token Missing" messages
• New CRM Record Definitions option to omit specific CRM objects from Cron Service jobs
• Better message logging for Dynamics CRM

Fixed

• Updated links to external documentation and support
• Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
• When creating Jira issues from CRM the prompt form is missing required fields

Fixed

• Updated links to external documentation and support
• Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
• When creating Jira issues from CRM the prompt form is missing required fields

• Updated links to external documentation and support
• Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
• When creating Jira issues from CRM the prompt form is missing required fields

Fixed

• Updated links to external documentation and support
• Enhance the dialog for manually copying Jira comments to CRM so comments original to CRM are labeled and can't be copied back to CRM
• When creating Jira issues from CRM the prompt form is missing required fields

Fixed

• When creating Jira issues from CRM the prompt form is missing required fields
• Updated links to external documentation and support
• Trap error when a CRM record with an unknown Jira status value is synced to Jira

Fixed

• When creating Jira issues from CRM the prompt form is missing required fields
• Updated links to external documentation and support
• Trap error when a CRM record with an unknown Jira status value is synced to Jira

Fixed

• Some Jira values copied to CRM truncated when they should not be
• Fix duplicate comments/attachments copied from CRM to Jira
• Handle all illegal characters in Jira attachment file names
• SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
• Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields

New

• New Comments option to allow duplicate comments in CRM to be copied to Jira
• Support copying empty/null values from Jira to Dynamics CRM numeric fields
• Improved error messages for Dynamics CRM
• New configuration screen warning when Jira custom field names are not unique
• When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name

Fixed

• Some Jira values copied to CRM truncated when they should not be
• Fix duplicate comments/attachments copied from CRM to Jira
• Handle all illegal characters in Jira attachment file names
• SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
• Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields

New

• New Comments option to allow duplicate comments in CRM to be copied to Jira
• Support copying empty/null values from Jira to Dynamics CRM numeric fields
• Improved error messages for Dynamics CRM
• New configuration screen warning when Jira custom field names are not unique
• When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name

Fixed

• Some Jira values copied to CRM truncated when they should not be
• Fix duplicate comments/attachments copied from CRM to Jira
• Handle all illegal characters in Jira attachment file names
• SugarCRM attachments weren't getting fetched with the latest version of SugarCRM
• Field mapping option to blank field on unlink failed on Dynamics CRM numeric fields

New

• New Comments option to allow duplicate comments in CRM to be copied to Jira
• Support copying empty/null values from Jira to Dynamics CRM numeric fields
• Improved error messages for Dynamics CRM
• New configuration screen warning when Jira custom field names are not unique
• When getting a Jira custom field by name, use the issue context when available to help with the situation where there may be more than field with the same name

New

• crm-info servlet improved to support all CRM records via new "id" argument
• Improved the Cron Service status messages
• Prohibit attempts to map non-record id Dynamics CRM fields to the plugin's Record Id type fields
• Jira Server users can apply Goldfinger generated license keys to the plugin

New

• crm-info servlet improved to support all CRM records via new "id" argument
• Improved the Cron Service status messages
• Prohibit attempts to map non-record id Dynamics CRM fields to the plugin's Record Id type fields
• Jira Server users can apply Goldfinger generated license keys to the plugin

New

• Update Salesforce Web Services API to V 56

New

• Update Salesforce Web Services API to V 56