Troubleshooting and Support for Confluence

Troubleshooting and Support for Confluence

Vendor: Atlassian | Key: com.atlassian.troubleshooting.plugin-confluence

confluence server datacenter

The Troubleshooting and Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help.

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Versions (65) - Last 1 Year, Server/Data Center Only
Version Build Release Date Compatibility Hosting Status Actions Description
2.12.1 21201002 2025-12-15 Confluence Data Center 9.0.0 - 9.5.4 datacenter Pending
Release Notes:
  • Added performance metrics collection that captures response times for key user journeys including issue view, dashboard, boards, backlog, and search operations. The collected data supports Instance Optimization and additional Portfolio Insights features.
3.5.1 30501002 2025-11-18 Confluence Data Center 10.0.2 - 10.2.2 datacenter Pending
Release Notes:
  • Added performance metrics collection that captures response times for key user journeys including issue view, dashboard, boards, backlog, and search operations. The collected data supports Instance Optimization and additional Portfolio Insights features.
1.66.1 16601002 2025-11-18 Confluence Data Center 8.5.0 - 8.9.8 datacenter Pending
Release Notes:
  • Added performance metrics collection that captures response times for key user journeys including issue view, dashboard, boards, backlog, and search operations. The collected data supports Instance Optimization and additional Portfolio Insights features.
2.11.0 21100002 2025-11-04 Confluence Data Center 9.0.0 - 9.5.4 datacenter Pending
Release Notes:

Added the `configContext` field to the payload sent to Atlassian Cloud as part of the Instance Optimization feature. Contains information to help determine the reason if some health indicators are missing from the payload.

1.65.0 16500002 2025-11-04 Confluence Data Center 8.5.0 - 8.9.8 datacenter Pending
Release Notes:

Added the `configContext` field to the payload sent to Atlassian Cloud as part of the Instance Optimization feature. Contains information to help determine the reason if some health indicators are missing from the payload.

3.4.0 30400002 2025-10-24 Confluence Data Center 10.0.2 - 10.2.2 datacenter Pending
Release Notes:

Added the `configContext` field to the payload sent to Atlassian Cloud as part of the Instance Optimization feature. Contains information to help determine the reason if some health indicators are missing from the payload.

1.64.1 16401002 2025-09-22 Confluence Data Center 8.5.0 - 8.9.8 datacenter Pending
Release Notes:
  • Fixed minor issues
3.3.1 30301002 2025-09-19 Confluence Data Center 10.0.2 - 10.1.2 datacenter Pending
Release Notes:
  • Fixed minor issues
3.3.0 30300002 2025-09-04 Confluence Data Center 10.0.2 - 10.0.3 datacenter Pending
Release Notes:

Features:

  • The new Optimization tab enables integration with Portfolio insights in Atlassian administration, providing actionable insights to optimize the health and performance of your Confluence Data Center instance. To find the new Optimization tab, go to Settings > General configuration > Troubleshooting and support tools. Learn more about optimization insights for Confluence Data Center
2.10.0 21000002 2025-09-03 Confluence Data Center 9.0.0 - 9.5.4 datacenter Pending
Release Notes:

Features:

  • The new Optimization tab enables integration with Portfolio insights in Atlassian administration, providing actionable insights to optimize the health and performance of your Confluence Data Center instance. To find the new Optimization tab, go to Settings > General configuration > Troubleshooting and support tools. Learn more about optimization insights for Confluence Data Center

Fixes:

  • Small security fixes
1.64.0 16400002 2025-09-03 Confluence Data Center 8.5.0 - 8.9.8 datacenter Pending
Release Notes:

Features:

  • The new Optimization tab enables integration with Portfolio insights in Atlassian administration, providing actionable insights to optimize the health and performance of your Confluence Data Center instance. To find the new Optimization tab, go to Settings > General configuration > Troubleshooting and support tools. Learn more about optimization insights for Confluence Data Center

Fixes:

  • Updated the End of Life date for Confluence version 8.5 to mitigate issue with the health check
  • Small security fixes
3.2.1 30201002 2025-08-20 Confluence Data Center 10.0.1 - 10.0.3 datacenter Pending
Release Notes:
  • Minor update to the message text displayed in the health check
3.1.0 30100002 2025-08-14 Confluence Data Center 10.0.1 - 10.0.3 datacenter Pending
Release Notes:
2.9.0 20900002 2025-06-23 Confluence Data Center 9.0.0 - 10.0.3 datacenter Pending
Release Notes:
2.8.1 20801002 2025-05-28 Confluence Data Center 9.0.0 - 9.5.1 datacenter Pending
Release Notes:

Fixed some minor security vulnerabilities

1.63.1 16301002 2025-05-28 Confluence Data Center 8.3.0 - 8.9.8 datacenter Pending
Release Notes:

Fixed some minor security vulnerabilities

2.7.0 20700002 2025-03-18 Confluence Data Center 9.0.0 - 9.4.1 datacenter Pending
Release Notes:
  • CONFSERVER-99217 Fix issue with generating support zip with customisations bundle
  • JRASERVER-75949 Fix attaching support zip while creating support request in Get Help tab
1.62.4 16204002 2025-03-18 Confluence Data Center 8.2.0 - 8.9.8 datacenter Pending
Release Notes:

JRASERVER-75949 Fix attaching support zip while creating support request in Get Help tab

2.6.1 20601002 2025-03-04 Confluence Data Center 9.0.1 - 9.2.0 datacenter Pending
2.6.0 20600002 2025-01-30 Confluence Data Center 9.0.1 - 9.3.2 datacenter Pending
Release Notes:

Fixed issue with false-negative results of Security Vulnerabilities Health Check on products' version affected by High Severity CVEs

1.62.2 16202002 2025-01-30 Confluence Data Center 8.1.0 - 8.9.8 datacenter Pending
Release Notes:

Fixed false-negative results of Security Vulnerabilities Health Check on products' version affected by High Severity CVEs

2.5.1 20501002 2025-01-02 Confluence Data Center 9.0.1 - 9.3.2 datacenter Pending
Release Notes:
  • Improved security by upgrading vulnerable dependency
1.62.1 16201002 2025-01-02 Confluence Data Center 8.1.0 - 8.9.8 datacenter Pending
Release Notes:

- Improved security by upgrading vulnerable dependency

2.4.0 20400002 2024-11-19 Confluence Data Center 9.0.1 - 9.3.2 datacenter Pending
Release Notes:
  • Improved security by removing local files created to be attached to the Support Zip after it is assembled.
  • Support Zip now includes detailed information on the state and version of plugins and their modules, as well as the Confluence version history and general settings.
1.62.0 16200002 2024-11-19 Confluence Data Center 7.19.29 - 8.9.8 datacenter Pending
Release Notes:
  • Improved security by removing local files created to be attached to the Support Zip after it is assembled.
  • Support Zip now includes detailed information on the state and version of plugins and their modules, as well as the Confluence version history and general settings.
2.3.0 20300002 2024-10-08 Confluence Data Center 9.0.1 - 9.2.0 datacenter Pending
Release Notes:
  • Ensure all modifications to license user limit healthcheck configurations are recorded in the audit log, rather than only the altered ones.
  • CONFSERVER-95910 Resolved a Null Pointer Exception in the Local Backup Healthcheck.
  • Introduced sanitization for new properties containing secrets in confluence.cfg.xml.
  • Implemented tracking for changes in license user limit configurations within the audit log.
  • Introduced an analytic event to monitor the license user limit healthcheck.
  • Developed a user interface for setting up the license user limit healthcheck
1.61.0 16100002 2024-10-08 Confluence Data Center 7.19.0 - 8.9.8 datacenter Pending
Release Notes:
  • All license user limit healthcheck configuration changes are now captured in the audit log.

1.60.0 16000002 2024-09-10 Confluence Data Center 7.19.0 - 8.9.8 datacenter Pending
Release Notes:

- Health check resource endpoints now have stricter access (from admin to sysadmin)

2.2.1 20201002 2024-08-26 Confluence Data Center 9.0.1 - 9.0.3 datacenter Pending
Release Notes:
  • Improved security of the app
1.59.1 15901002 2024-08-26 Confluence Data Center 7.19.0 - 8.9.8 datacenter Pending
Release Notes:
  • Improved security of the app
  • Extended analytic events sent from License Limit Health Check
  • Updated the date in End of Life Health Check for Confluence 7.19 to 13 December 2024. More details
  • Fixed bug with missing application logs in the support zip while using symlink. Bug ticket
2.2.0 20200002 2024-08-06 Confluence Data Center 9.0.1 - 9.0.3 datacenter Pending
Release Notes:

Small bug fixes

2.1.0 20100002 2024-08-06 Confluence Data Center 9.0.1 - 9.0.3 datacenter Pending
Release Notes:
1.59.0 15900002 2024-07-29 Confluence Data Center 7.19.0 - 8.9.8 datacenter Pending
Release Notes:
  • File application.xml within the generated support zip now has a consistent schema
  • Expand gathered analytics related to cloud usage
1.58.0 15800002 2024-06-17 Confluence Data Center 7.19.0 - 8.9.8 datacenter Pending
Release Notes:
  • Bug with incorrect date in End of Life Health Check on Confluence 7.19 was fixed. Bug ticket
  • Bug with dismissing health check notifications was fixed. Bug ticket
  • Improved format of health check results in support zip
  • Added new license limit health check. More details
1.57.1 15701002 2024-05-29 Confluence Data Center 7.18.0 - 8.9.8 datacenter Pending
Release Notes:

Minor issues fixed

1.56.0 15600002 2024-04-10 Confluence Data Center 7.16.0 - 8.9.8 datacenter Pending
Release Notes:
  • Extend backup healthcheck to include user specified zip file prefixes
  • Add Helm chart analytics of Openshift deployment
1.55.0 15500002 2024-02-20 Confluence Data Center 7.16.0 - 8.9.8 datacenter Pending
Release Notes:
  • CONFSERVER-92631 Log analyzer works with HTTPS proxy configured
  • JRASERVER-76729 Users without admin access won't receive healthcheck email notifications
  • ATST-1142 JRASERVER-76166 Fix failing healthcheck for MS SQL Server 2022
  • Lucene healthchecks won't fail when Confluence is configured with OpenSearch
1.54.1 15401002 2024-01-16 Confluence Data Center 7.16.0 - 8.8.1 datacenter Pending
Release Notes:
  • Small fixes in UI translations
1.54.1 15401001 2024-01-16 Confluence Server 7.16.0 - 8.7.2 server Pending
Release Notes:
  • Small fixes in UI translations
1.54.0 15400002 2024-01-15 Confluence Data Center 7.15.0 - 8.7.2 datacenter Pending
Release Notes:
  • Add User-Directory Health Check
  • Fix issue with creating unique file names while adding files to support zip
1.54.0 15400001 2024-01-15 Confluence Server 7.15.0 - 8.7.2 server Pending
Release Notes:
  • Add User-Directory Health Check
  • Fix issue with creating unique file names while adding files to support zip
1.53.2 15302002 2023-12-22 Confluence Data Center 7.15.0 - 8.7.2 datacenter Pending
Release Notes:
  • New healthcheck to check items on the mail queue aren't as old as the threshold
  • New healthcheck to check the mail error queue is empty
  • New healthcheck to check the connectivity to Synchrony
  • If the product is running in a Kubernetes cluster include the Helm file in the Support Zip
1.53.2 15302001 2023-12-22 Confluence Server 7.15.0 - 8.7.2 server Pending
Release Notes:
  • New healthcheck to check items on the mail queue aren't as old as the threshold
  • New healthcheck to check the mail error queue is empty
  • New healthcheck to check the connectivity to Synchrony
  • If the product is running in a Kubernetes cluster include the Helm file in the Support Zip
1.52.1 15201002 2023-11-02 Confluence Data Center 7.15.0 - 8.7.2 datacenter Pending
Release Notes:

Added CVE-2023-22518 to the Security Healthcheck

1.52.1 15201001 2023-11-02 Confluence Server 7.15.0 - 8.6.2 server Pending
Release Notes:

Added CVE-2023-22518 to the Security Healthcheck

1.52.0 15200002 2023-10-25 Confluence Data Center 7.15.0 - 8.6.2 datacenter Pending
Release Notes:
  • Added info about license type to application.xml in support zip,
  • Fixed End Of Life health check displaying incorrect End Of Life date. Related JAC ticket can be found here,
  • Added CVE-2023-22515 to Confluence CVE list in health check
1.52.0 15200001 2023-10-25 Confluence Server 7.15.0 - 8.6.2 server Pending
Release Notes:
  • Added info about license type to application.xml in support zip,
  • Added Server End Of Life notification in Get help tab,
  • Fixed End Of Life health check displaying incorrect End Of Life date. Related JAC ticket can be found here,
  • Added CVE-2023-22515 to Confluence CVE list in health check
1.51.0 15100002 2023-10-03 Confluence Data Center 7.14.0 - 8.6.2 datacenter Pending
Release Notes:
  • Fixed SQL query in Internal Administrator User health check (more details)
1.51.0 15100001 2023-10-03 Confluence Server 7.14.0 - 8.6.2 server Pending
Release Notes:
  • Fixed SQL query in Internal Administrator User health check (more details)
1.50.2 15002002 2023-09-19 Confluence Data Center 7.9.0 - 8.5.18 datacenter Pending
Release Notes:
  • Small fixes in UI in "Create support zip" tab
  • Added new information to support zip application.xml (list of enabled dark features, linux distribution details, indication of current node)
  • Added new check to Plan your upgrade page
  • Added confluence.cfg.xml from shared home to support zip
  • Fixed JfrDumpingScheduler polluting log file
1.50.2 15002001 2023-09-19 Confluence Server 7.9.0 - 8.5.18 server Pending
Release Notes:
  • Small fixes in UI in "Create support zip" tab
  • Added new information to support zip application.xml (list of enabled dark features, linux distribution details)
  • Added new check to Plan your upgrade page
  • Fixed JfrDumpingScheduler polluting log file
1.49.0 14900002 2023-07-07 Confluence Data Center 7.9.0 - 8.5.18 datacenter Pending
Release Notes:
  • Reworked the UI for the Create support zip tab
  • Users are now able to pick one of 4 file size limitation options (25/100/500 MB per file)
  • Added an option to select logs based on the last file modification date: any time, today, or in the past 3/5/10 days
  • The default maximum file size is now 100 MB per file
  • Added new API parameters to support File modification date and Maximum file size options
  • After creating a zip, the customization preferences are saved and shared across the instance
  • Tomcat access logs are no longer limited to 5 most recent files
  • Tomcat access logs aren't affected by file size limitation
1.49.0 14900001 2023-07-07 Confluence Server 7.9.0 - 8.5.18 server Pending
Release Notes:
  • Reworked the UI for the Create support zip tab
  • Users are now able to pick one of 4 file size limitation options (25/100/500 MB per file)
  • Added an option to select logs based on the last file modification date: any time, today, or in the past 3/5/10 days
  • The default maximum file size is now 100 MB per file
  • Added new API parameters to support File modification date and Maximum file size options
  • After creating a zip, the customization preferences are saved and shared across the instance
  • Tomcat access logs are no longer limited to 5 most recent files
  • Tomcat access logs aren't affected by file size limitation
1.48.0 14800002 2023-06-23 Confluence Data Center 7.9.0 - 8.4.5 datacenter Pending
Release Notes:
  • If JFR fails to start during server startup, ensure the server correctly reflects this by showing JFR as disabled.
  • Capture the options selected for Support Zip creation into the application.xml file included in the Support Zip.
1.48.0 14800001 2023-06-23 Confluence Server 7.9.0 - 8.4.5 server Pending
Release Notes:
  • If JFR fails to start during server startup, ensure the server correctly reflects this by showing JFR as disabled.
  • Capture the options selected for Support Zip creation into the application.xml file included in the Support Zip.
1.47.1 14701002 2023-05-19 Confluence Data Center 7.9.0 - 8.3.4 datacenter Pending
Release Notes:

JFR improvements

1.47.1 14701001 2023-05-19 Confluence Server 7.9.0 - 8.3.4 server Pending
Release Notes:

JFR improvements

1.47.0 14700002 2023-05-11 Confluence Data Center 7.9.0 - 8.2.3 datacenter Pending
Release Notes:

Improve how JFR recordings work and improve healthcheck names and descriptions

1.47.0 14700001 2023-05-11 Confluence Server 7.9.0 - 8.2.3 server Pending
Release Notes:

Improve how JFR recordings work and improve healthcheck names and descriptions

1.45.0 14500002 2023-03-21 Confluence Data Center 7.9.0 - 8.2.3 datacenter Pending
Release Notes:
  • Fix bugs with JRF including problem parsing some Java versions. (ATST-1119)
  • Security improvements
1.45.0 14500001 2023-03-21 Confluence Server 7.9.0 - 8.2.3 server Pending
Release Notes:
  • Fix bugs with JRF including problem parsing some Java versions. (ATST-1119)
  • Security improvements
1.44.0 14400002 2023-02-24 Confluence Data Center 7.9.0 - 8.1.4 datacenter Pending
Release Notes:
  • Java 19 support, see CONFSRVDEV-24927
  • New CVEs for security health check (CVE-2022-26136, CVE-2022-26137, CVE-2022-26138)
  • Remove MSSQL 2016 support in ATST checks
  • Enable thread diagnostics by default
1.44.0 14400001 2023-02-24 Confluence Server 7.9.0 - 8.1.4 server Pending
Release Notes:
  • Java 19 support, see CONFSRVDEV-24927
  • New CVEs for security health check (CVE-2022-26136, CVE-2022-26137, CVE-2022-26138)
  • Remove MSSQL 2016 support in ATST checks
  • Enable thread diagnostics by default
1.43.2 14302002 2023-01-20 Confluence Data Center 7.9.0 - 8.1.4 datacenter Pending
Release Notes:

Extend the JFR state analytic event and small updates to the support zip file

1.43.2 14302001 2023-01-20 Confluence Server 7.9.0 - 8.1.4 server Pending
Release Notes:

Extend the JFR state analytic event and minor updates to the support zip file